Food Stamps

Resources from February 2010 Food Stamp Forum - Sacramento

Presentations

11th Annual Food Stamp Forum
Stacy Dean, Center on Budget and Policy Priorities

Telephone Interviewing - Making It Work
Mary Ann Marshall, Assistant Director, SNAP Program Implementation
Massachusetts Department of Transitional Assistance

Improving Access to Public Benefits
Issue Brief by Ford Foundation, Open Society Institute,
and The Annie E. Casey Foundation

Opening New Doors to Ending Hunger
Stephanie Nishio, Director of Programs, California Association of Food Banks

Creation of a Food Stamps Service Center - Using Technology to Improve Customer Service and Leverage Staff
Leo O'Farrell, Food Stamp Program Director, San Francisco Human Services Agency

A Case Study on Food Stamp Out-of-Office Applications in California
Tim Shadix, Bill Emerson National Hunger Fellow

The Case for Process Management
Blake Shaw, Senior Partner, Change and Innovation Agency

Loads are Lighter When We Work as a Team
Darlene Washburn, Self-Sufficiency Manager, Napa County Health & Human Services

Massachusetts Materials on Face to Face Waiver and Telephone Interviewing

SNAP Application Summary Checklist

Pros and Cons: Face-to-Face Interview or Telephone Interview

Helpful Hints for Telephone Interviews

Telephone Interviewing Supports

SNAP Interview Waiver Process for Certain Elder/Disabled Households

USDA Approval for Massachusetts Interview Waiver Request