Comprehensive Approaches to Retooling and Delivering a World Class Customer Service Experience
The Tale of Two Counties

CWDA Conference/Symposium Presentation Eduardo Ameneyro, Human Services Program Manager, Sacramento County Department of Human AssistanceKristin Gibbons, Human Services Program Manager, Sacramento County Department of Human AssistanceEmily Balli, Employment & Benefit Services Director, Santa Cruz County Human Services DepartmentEllen Timberlake, Deputy Director, Santa Cruz County Human Services Department

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