Traci Metcalf works closely with CWDA Leadership and the team to support the internal function of the organization. Traci joined the CWDA team in March 2019 as an Executive Assistant and has since been promoted into the operations manager role. 

Prior to joining CWDA, Traci served as a training specialist and instructional designer for AMN Healthcare, executing on all aspects of technical training, including the design, development, delivery and evaluation of training initiatives to ensure end-user adoption and a high impact learner experience. Before her work with AMN she spent 10+ years in the banking industry with Washington Mutual and Chase Bank as an assistant branch manager.

Traci holds a bachelor’s degree in sociology with a certificate in criminology from the University of Utah.